Effective Date: [1ST APRIL 2025]
At Trendy Utkal, we aim to deliver your jewelry with care, speed, and efficiency. Below is everything you need to know about how we ship your orders and what to expect during the delivery process.
- Free Shipping: We offer free standard shipping across India on all prepaid orders.
- Cash on Delivery (COD): Available on selected pin codes .
- Delivery Time: Orders are typically delivered within 4–7 business days, depending on your location.
- Tracking Information: Once your order is dispatched, you’ll receive a confirmation email or SMS with tracking details.
2. International Shipping
Currently, we do not offer international shipping. However, we are working to make Trendy Utkal available globally soon. Stay tuned!
3. Order Processing Time
- Orders are usually processed and dispatched within 1–3 business days.
- During festive seasons, new collection launches, or sale events, processing time may be slightly extended. We appreciate your patience during these times.
4. Delivery Partners
We use trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure timely and secure delivery of your orders.
5. Delays & Exceptions
While we strive to deliver on time, there may be unexpected delays due to:
- Weather conditions
- Remote or out-of-service areas
- COVID-19 restrictions or local lockdowns
In such cases, we will keep you updated via email/SMS.
6. Address Accuracy
Please ensure that your shipping address, contact number, and pin code are accurate. Trendy Utkal is not responsible for orders delayed or returned due to incorrect or incomplete addresses.
7. Damaged or Missing Packages
If your package arrives damaged or seems tampered with, please:
- Do not accept the delivery.
- Notify us immediately at [care@trendyutkal.com] with your order number and photos, if possible.
We will initiate an investigation and resolve the issue promptly.
8. Need Help?
For questions regarding shipping or delivery, feel free to reach out to us:
📧 Email: [care@trendyutkal.com]
📞 Phone/WhatsApp: [+91-8658089095r]
📍 Address: [Plot No 1134/3590, Bada Bazar Sambalpur, ODISHA. 768003]
💬 Or message us on Instagram/Facebook @TrendyUtkal